1. 1. The field of MIS deals with ____ issues as well as technical issues.
|Use and Behavior|
1. 1. The main parts of the FRAME for analysis of IS are:
|Purpose, Boundary, Environment|
|Management, Organization, Technology|
|Initiation, Development, Implementation|
|Market, Design, Sale|
1. Time shifting refers to business operating 24/7 rather than 9am-5pm.
1. 1. In private business, how much of business expenditures has been spent on IT?
1. 1. ESS stands for ____.
|Event-Based Systems Support|
|Environmental Support Systems|
|External System Selections|
|Executive Support Systems|
1. 1. The 6 Business Objectives do NOT include:
1. 1. The ________Chain Model highlights adding to competitive advantage, for example with Information Systems.
1. 1. An example of how IS can enhance a business is _______.
1. 1. One way to organize IS functions is to ___.
|have a separate department under central control|
|put representatives in department with central control|
|decentralize but report to CIO|
|All of the above|
1. 1. Under Porter’s Competitive Forces Model, _________ is a force effecting strategic position.
1. 1. Although it has several interpretations, _______________ once suggested that the power of microprocessors doubles every 18 months.
|Law of Mass Storage|
1. 1. Corporate networks and the web mainly use the single, common, worldwide standard protocol called ____.
1. The most widely adopted collaboration system in small and medium businesses using Microsoft products and networks is _____.
1. In an ESS, information is often delivered through a _____, which uses a web interface to present interpreted, personalized business content.
1. 1. The widely known open source software (Linux) that was posted in 1991 was created by:
1. 1. In 1965, which computer machine thrived with the introduction of the IBM 360 operating system:
|vacuum tube computer|
1. 1. _________ are independent computer programs that copy themselves from computer to computer on their own.
1. 1. In an denial of service (DoS) attack, hackers flood a network or Web server with thousands of________.
1. 1. The three main LAN topologies are star, bus, and ______.
1. 1. The ________networking standard is useful for creating small PANs.
1. Cloud Computingconsists of four types of service: (1) Cloud infrastructure as a service; (2) Cloud platform as a service; (3) Cloud software as a service; (4) Cloud applications as self-service with rapid elasticity.
1. 1. Returns to scale increase with network growth according to ___ who claimed in 1970 that the value of a network grows exponentially as a function of the number of members. [Note: so what about the web today!??!]
1. 1. The _______ measures the number of customers who stop using or purchasing products or services; important indicator of the growth or decline of a customer base.
1. 1. Sites like Kaboodle, ThisNext, and StyleHive provide the ____ e-commerce experience.
1. In backward chaining, the expert system inference engine begins with the information entered by the user and searches the knowledge base to reach conclusion.
1. 1. ______ decisions are those in which the decision maker must provide judgment, evaluation, or insight into a problem.
1. 1. A good _____ provides both a single view of customers to improve sales and marketing, and a single view of the company by customers no matter how many touch points.
1. 1. Which is the kind of knowledge that resides in the minds of employees but has not been documented?
1. 1. Major League Baseball (MLB) has set up _____ online to provide a high tech connection to fans and improve sales of tickets and other items.
1. 1. ___ uses data, tools, and systems to enhance collaboration between a company and its selling partners.
1. A ___ displays two or more dimensions of data in a convenient format using spreadsheet information.
1. 1. _____ are the most successful solutions or problem-solving methods in an industry for consistently and effectively achieving a business objective.
1. 1. The underlying problems in group decision making have been the length and number of ___.
1. 1. In _____ chaining strategies for Expert Systems, the inference engine begins with information entered by users and searches the knowledge base.
1. 1. ___ testing consists of testing each program separately and tries to make sure programs are error free, but that is unrealistic.
1. 1. Under ____ it is the responsibility of all people and functions in an organization to watch out for quality.
1. 1. ____ models of management suggest that the actual behavior of managers is less systematic and reflective, but more informal and reactive.
1. Scope refers to the specific work that is to be included in a project, which project managers can always control so easily as they make sure that customers avoid “scope creep” and ensure that work is never expanded during a project.
1. The rate of profit that an investment is supposed to earn is the ____.
1. 1. A ___ chart visually represents the timing and duration of different tasks in a project.
1. 1. Taking actions on the basis of personal or narrow characteristics is known as ___ and rejects the concept of a global culture.
|semi-structured decision making|
|unstructured decision making|
1. 1. ___________________ is one way businesses are using information technology to improve processes, that is, by applying tools to analyze current processes, design new processes, and/or optimize processes.
|Total quality management|
|Business process management|
|Rationalization of procedures|
1. 1. The open source programming language Linux is based on ___.
1. Customer Relationship Management systems help large firms achieve customer _____ by capturing and analyzing data, interacting with customers, and promoting loyalty through service as if a small firm.