Q: Does your workplace/organization use any services offered in the cloud? If so, what service model is offered by the provider? If not, what are the primary reasons for not using services offered in the cloud?
A: The non-for-profit organization in the cloud computing services at the state level would be the ‘Public Sector Cloud Computing’ in Broward County in Florida. The technology would be very cost efficient along with the efficient performance in the state for the public use lowering the government operations, largest accessibility for the customers incorporating more than 90000 different information systems worth more than $75 billion. The vision of this non-for-profit organization would be ‘ best experience at the cloud computing for performance in security or safety for data centers of information for users.’ The mission of the company would be the environment that would be inclusive in terms of environment, which has competitive edge in terms of diverse backgrounds of the employees, key customers, business partners, and suppliers to meet a sustainable advantage. The common barriers must need to remove including the executions of the cloud computing projects, fragmenting the systems, technological legacy while not putting efforts by the government in IT sector for ease of use in private sectors (Valacich & Schneider, 2014).
Cloud computing is the advanced technology. It is still in its early stages almost every organization is using cloud computing due to the advantages it provides to the users. It is on-demand self-service and no human interaction is required for it. It also provides the broad network access there are many services offered by the cloud computing services. With the help of cloud computing, the users are able to use and access the applications from any devices across the internet. The most common service provider is the Google Gmail (Buyya, 2010).
Clouds computing are much better than the old system of storing and sending files and using the old networks. It is cost efficient. It provides continuous availability as well as convenience. It has a backup and recovery methods. Moreover, cloud computing is very much environment-friendly. It also has the characteristics of resiliency and redundancy. Its scalability and performance are much better. It has a quick deployment as well as provides the ease of integration. It also provides the higher storage capacity. This service has the device diversity as well as it is independent of location
Our organization is also using the cloud-computing model. Our organization is using the infrastructure as a service (Iaas) model. It provides the virtual interface for the users. The main reason for using this model is that it provides virtualization because it allows the providers to supply the resources on demand, which can also be extracted from their large pools that are installed in the data center. The reason for using this model in the organization is that it saves cost. It provides flexibility and scalability. It has the faster access to the market. It also provides support to the BC, DR and has high availability. It puts high focus on the business growth.
Q:Suggest which Cloud sourcing model would best fit your workplace/organization/agency, and discuss why the model that you selected would be the best fit.
A: After reviewing the state of the public sector cloud computing article, it was a very informative article describing the cloud computing and its models. It also discussed the cloud sourcing models. There were four types of models discussed there. These were private cloud, public cloud, community cloud and hybrid cloud. All carries their own characteristics, however to answer the question about which model will best fit into the organization then I think I will need all the models to be deployed into my organization, as all of them will be needed in different circumstances. Let us discuss characteristics of all and then choose the one (Kundra, 2012).
Customer Segments: The target customers would the private, public small enterprises along with the citizens of the Broward county to who we would offer the cloud computing services, where as the most important customers would be the citizens of Broward county. Private cloud will help me to keep the private data private, as it will be only operated by the organization. The community cloud will help me to make new deals with the other organization or any new offer to the other organization. It will be profitable. The public cloud will help in making the better connection with the public or to the large industry group. The clearest answer would be to adopt the Hybrid cloud. This is the unique technology combining the private, public, or community models. It will help in enabling the data as well as application portability.
Value Proposition: The core value would be provided to the customers from our cloud computing services in which this non-for-profit organization would incorporate the efficient initiatives for the cloud computing such as the databases, low cost for the operations; maintain efficiency in the data centers, a model of deployments along with services. In order to choose which would be the best, I will choose the hybrid model to be deployed in my organization because it perfectly fits the needs of the organization. It is the perfect combination of all the models and I can adjust it according to the needs of the organization.
Q: Review the list of federal/state/local cloud computing case studies and reflect on one of the cases?
A: After reviewing the case of Personal service delivery transformation (PSDT) United states air force. They used the cloud computing service model and implemented the software as a service (SaaS) because they were facing the problem of reshaping the personal community and the air force needed to decrease the time, which was spent in searching for the documentation .they allowed the personnel in order to support the war-fighting mission (Ojala, 2011).
Customer Relationships: The CRM model would be incorporate in way that the strong tiers or interaction with customers would be developed through the program was created by them in order to improve the operations of the human resource management. This would provide a help of the cloud-based CRM solution in which the case tracking, knowledge management, as well as contact center tracking the customer survey tools were included.
The main aim was to improve the better experience of the customers through the self-service solutions as well as tracking the basic needs of the customers the right one solution was made by the enforcing for focusing on the problems in order to solve the organization information. With the help of Right now, it was able to tool solve the workforce reduction and it was able to save the $4 million annually .the results were also improved and the demands have also been met.
Q: Visit the website of a cloud service provider. Find the provider’s service level agreement. Based on service level agreement, explain the provider’s availability, security and privacy provisions. Determine which of the providers that you identified you would select if you were searching for a cloud service provider for NSU.
A: The cloud service level agreement is the important agreement. It forms the contractual relationship between the cloud service provider and the cloud service customers of the cloud service. We know that the cloud is the global nature. It spans many jurisdictions. It has many legal requirements. It protects the personal data, which are hosted in the cloud service. There are different approaches to the cloud service and deployment models by the cloud SLAs. This is different room one cloud service provider to the otter and the cloud service customers find it difficult to compare it with the cloud service (ibm.com, 2016).
Revenue Streams: The process of earning the revenues while selling the adequate or dynamic cloud computing services, the customers would buy, as the expansion in terms of competitive strategy would be standards that would according to the cloud-computing environment. It includes providing security of information to the people, privacy measures of the information of the citizens, protecting the rights of the interest of security both at national and international level.
It is important that in the contract of the clouds service level providers, there must be the right as well as the cost must be specified in order to continue as well as discounted the service to be used. The specific parameters must be codified and there must the minimum level of requirements for each of the elements of the service and there must be the remedies as well for the failures in case the requirements are not met.
Key Resources: The most significant or essential assets for constantly developing the effective SLA, there is also the criteria established in which it requires the availability of the 99.99% for the 24/7. This would create the sustainable business model serving customers, partners, and suppliers. The performance must be efficient; it must be able to provide the high privacy as well as security to protect the confidentiality. There must be encryption of the all the data, which has been stored as well as transmitted, the access to the data, must also be in the readable format.
Google cloud engine is the best cloud service provider
for the NSU. The reason is that it has also been created for the purpose of the
university and office work. The students
will be able to store as well as retrieve data. They can also make their interaction
easily available with all of the class fellows and teachers. It makes the work
very easy and cost effective.
Buyya, R. (2010). Cloud Computing: Principles and Paradigms. John Wiley & Sons.
ibm.com. (2016). IBM. Retrieved October 26, 2016, from ibm.com: https://www.ibm.com/us-en/
Kundra, V. (2012). State of Public Sector Cloud Computing. Retrieved October 26, 2016, from cio.gov: https://cio.gov/wp-content/uploads/downloads/2012/09/StateOfCloudComputingReport-FINAL.pdf
Ojala, A. (2011). Value networks in cloud computing. Journal of Business Strategy , 32 (6), 40 – 49.
Valacich, J. S., & Schneider, C. (2014). Information Systems Today: Managing in a Digital World. Pearson College Division.