Michael Dell has good technical skills because he used to build and sell the laptop himself.
Business skills: There are three types of skills namely, conceptual skills, human skills, and technical skills.
The conceptual skills refer to the ability of a person to see the situation as a whole and analyze it to make the decision. It is required more by the top management. Human skill refers to the ability of the person to communicate effectively with people in order to motivate and guide them to work more effectively.
Technical Skills refer to the ability and knowledge to use a variety of techniques in order to achieve what they want. It includes skills like design various kinds of services and products, market the services and products, etc.
In the case of Michael Dell, he is using his technical skills to make and market the laptops. It does not use these skills because now he is the Chief Executive Officer of the company, and the skills that are required by the CEO are the conceptual skills.
1. The span of control
2. The percentage of sales method
3. The sales budget
Grade: High School
Subject: Business Studies
Chapter: Human Resource Management
Keywords: Michael Dell, CEO of Dell, a large computer manufacturer, building and selling computers, during college, does not frequently, use, skills now, it is likely, that, skills, now, human resource management, conceptual skills.